FREQUENTLY ASKED QUESTIONS – ENRFORCE

FREQUENTLY ASKED QUESTIONS

Is this legit?
Yes! This is our way of thanking you for supporting the brand. Doesn’t get better then this! Awesome gear plus a chance for you to take home the win!

Every Enrforce Giveaway is federally registered in the United States with the nation's leading licensed agency (Compliance Sweepstakes Services ) to administer each sweepstakes according to all laws and regulations. We are LEGALLY obligated to carry out the sweepstakes in full. We cannot change dates and must present the prizes to three random winners whom is neither family or in any way affiliated with Enrforce Inc. You can participate with full confidence that you have an equal chance to take home the win! Need more info? Check out our official rules HERE  



How do I know my entries are submitted?
Upon checkout completion, all entries are automatically submitted to the sweepstakes agency. Each and every order placed within the sweepstakes period is entered to win. You cannot be left out! No need to create an account or complete any further actions once checkout is completed. Whether you place one order or multiple orders, ALL entries will be tied to your name and contact information!


Will you contact me via social media?
No. We will never contact you thru any social media platform to tell you that you have won. Please be aware of FAKE social media accounts pretending to be us and asking you for your information or saying that you have won. 

DO NOT GIVE THEM ANYTHING!
⌖ OUR ONLY Social media account name is @ENRFORCE 

How will I know if I win??
We will contact you via phone and email you provided at check-out to congratulate you and set a time for delivery of your prize! We will not contact you thru any social media platform to tell you that you have won. Please be aware of FAKE social media accounts pretending to be us and asking you for your information or saying that you have won. 

DO NOT GIVE THEM ANYTHING!




I only received a part of my order, Where is the rest?
No worries! The rest of your order is most likely en route and will be to you shortly!
You can also, reach us at :
Shipping@Enrforce.com -
Please provide the following information:
• First and Last Name
• Order #



My package got sent back/ never received. Am I still entered into the giveaway?
Most Definitely! Merchandise delivery and sweepstakes entries are two totally separate processes. Immediately following the completion of an order on our website two critical things happen.
-Your entries are automatically submitted to our Sweepstakes Administrator.
-Your merchandise order is packed and shipped.



I never got a confirmation email: 
Check your JUNK / SPAM folder. If you still don’t see your email, please contact our customer service team

( reach@enrforce.com ) with the following information:
• First and Last Name
• Full address (House #, Street, Town, ZIP code)



I entered the wrong address on my order, how can I change it?
Please contact us ASAP at Shipping@enrforce.com and we will work with you to resolve the issue as quickly and effectively as possible.



I picked the wrong size/color/item on the order I just submitted, what do I do?
Please send us an email as soon as possible with the details. There is no gurantee we can make the change, but we will try.
Shipping@Enrforce.com -
Please provide the following information:
• First and Last Name
• Order #



How long does it take to ship my order?
Items usually get processed and shipped out within 1-3 days. We do our best to get the items as quickly as possible so please allow up to 5 business days (not including Saturdays/Sundays) before reaching out for an update.